Canadian Fulfillment Services
Simplify your fulfillment logistics.
Leading Canadian eCommerce brands, retail stores, and manufacturers trust KAIN Logistics to handle their fulfillment services.
Our Ontario warehouse handles inventory storage, pick and pack, and order processing. We provide B2C direct-to-consumer shipping and B2B wholesale distribution. We also offer Amazon FBA prep for the Canadian market, plus cross-border shipping for U.S. companies selling in Canada.
Retailers we work with:
What are Fulfillment Services?
Fulfillment services manage the entire process of getting products to your customers accurately and on time. This includes receiving, storing, picking, packing, and shipping orders.
When you hire a third-party logistics (3PL) provider like KAIN Logistics, you send your inventory to their warehouse, and the provider stores your products and processes orders automatically as they come in. This frees up your time to focus on sales and product development.
You skip the hassle of managing warehouse space, hiring staff, or negotiating shipping rates.
What our Ontario Fulfillment Services Includes:
- Receiving your products at our fulfillment centre.
- Storing them safely in our warehouse.
- Processing orders automatically from your sales channels.
- Picking the correct items from your inventory.
- Packing items securely.
- Shipping orders to the final customer.
How Our Fulfillment Process Works
Step 1
Connect Your Sales Channels
Connect your online store, marketplace accounts, or retail systems to our EDI-ready warehouse management system (WMS). This automates the flow of orders from all your sales channels. It also passes real-time inventory levels and shipping updates right back to your store.
Step 2
Send Us Your Inventory
Ship your products (LTL or FTL) to our 187,000 sq. ft. Canadian warehouse in Ontario. For US clients, this is the only time your inventory needs to cross the border. We handle all the inbound receiving, log every item into our WMS for 24/7 visibility, and store it in our secure product fulfillment warehouse.
Step 3
We Store Your Products
As soon as an order comes in, our team picks and packs it correctly and securely. We handle all Canadian warehouse shipping, finding the most cost-effective shipping rates and sending tracking info to both you and your customer.
Our Fulfillment Solutions
eCommerce Fulfillment
Link with platforms like Shopify and WooCommerce to automate the flow of orders when they arrive from your online store.
B2B Fulfillment
Make sure your palletized freight for wholesale and bulk orders their business destinations safely and on time.
Retail and B2C Fulfillment
Use our EDI-ready systems to automate purchase orders, commercial invoices, and packing slips. We fulfill orders to meet the exact requirements of major Canadian retailers.
Cross-Border Fulfillment
Bypass the high cost and delays of shipping across the border. Send your inventory in bulk freight shipments to our Ontario warehouse and let fulfill individual Canadian orders from there using fast, cost-effective domestic shipping rates.
Industrial Fulfillment Services
Let us manage the supply chain operations for your raw goods and components using our Just-In-Time (JIT) delivery process.
Amazon Canada FBA Prep Services
Sending inventory to Amazon requires following their strict inbound guidelines. Starting July 1, 2026, Amazon will stop offering prep and item labelling services for FBA shipments in Canada. All inventory must arrive ready for the shelf.
Our Amazon FBA prep services ensure that your products comply with these rules so you avoid defect fees and shipment rejections.
Returns Management & Reverse Logistics
We manage the entire process for customer returns and Amazon FBA removal orders. Our team receives the returned inventory and inspects the quality to determine its condition. We then restock the items into your active inventory. This process keeps disruptions low and recovers product value quickly.
Cost of Fulfillment Services in Canada
We provide transparent pricing models for our fulfillment services. Typical fulfillment costs are broken down into:
- Initial Setup: Account creation, WMS integration, and space allocation.
- Receiving: Counting, inspecting, and inventorying incoming freight.
- Warehousing and Storage: Based on the space required and storage duration.
- Fulfillment (Pick and Pack): Per-order costs for selecting and packing items.
- Shipping: The cost of moving the package from our facility to the final destination.
We operate without hidden fees, restrictive long-term contracts, or strict minimum order requirements.
Fulfillment Service FAQs
General Fulfillment FAQs
A fulfillment service receives, stores, processes, and ships customer orders for another business. Instead of managing a warehouse and shipping internally, businesses outsource these tasks to a third-party logistics (3PL) provider.
The main types of fulfillment include Direct-to-Consumer (D2C) for ecommerce, and Business-to-Business (B2B) for wholesale distribution. Other types include Amazon FBA prep, cross-border shipping, and industrial fulfillment.
eCommerce brands, retailers, industrial manufacturers, and Amazon sellers use fulfillment centres. Outsourcing logistics allows these businesses to grow without buying their own warehouses or hiring shipping staff.
The best fulfillment services provide room to grow, advanced inventory tracking, and multi-channel support. Providers like KAIN Logistics offer complete solutions for ecommerce, retail B2B, Amazon FBA prep, and cross-border shipping. This helps businesses keep all their logistics in one place.
A fulfillment centre (FC) ships individual orders directly to consumers (B2C). It focuses on speed and high order volume. A distribution centre (DC) stores bulk goods and ships large quantities to retail stores or other businesses (B2B). KAIN Logistics operates as both.
B2B (business-to-business) fulfillment involves shipping large or palletized orders to retailers or other businesses. This requires strictly following retailer routing guides. B2C (business-to-consumer) fulfillment involves picking, packing, and shipping smaller, individual orders directly to homes.
Fulfillment costs vary based on your specific requirements. Common expenses include receiving fees, monthly storage fees (based on volume), pick and pack labour per order, and outbound shipping costs. KAIN Logistics provides a transparent pricing model.
Amazon.ca FBA Prep FAQs
FBA (Fulfillment by Amazon) prep services ensure that your inventory meets Amazon’s strict inbound guidelines before it reaches their fulfillment centres. This includes applying FNSKU barcodes, adding suffocation warnings to poly bags, formatting cartons, and palletizing shipments.
Starting July 1, 2026, Amazon will no longer offer prep and item labelling services for FBA shipments in Canada. All inventory must arrive at Amazon fully prepped, labeled, and ready for the shelf.
Yes. We provide complete Amazon FBA prep services, including FNSKU labelling, poly bagging, kitting, and carton formatting, ensuring your inventory meets Amazon’s inbound requirements before it reaches their fulfillment centres.
Amazon FBA prep costs depend on the specific services your products require. Fees are typically charged per unit for tasks such as FNSKU labeling, poly bagging, bundling, or fragile item wrapping. We provide transparent, itemized quotes based on your exact inventory requirements.
A common mistake is failing to follow Amazon’s strict inbound preparation guidelines. This leads to rejected shipments, costly defect fees, or stranded inventory. Using a 3PL provider for FBA prep prevents these compliance issues.
Yes. However, the July 2026 rule changes require sellers to manage their own prep and labeling before shipping to Amazon Canada. Working with an experienced Canadian prep facility ensures your products stay compliant and profitable.
To send inventory to Amazon, you must prepare the items according to their packaging guidelines. You also need to apply the correct FNSKU labels, format the shipping cartons, and schedule a delivery. A 3PL provider manages this entire process for you.
U.S. companies ship their inventory in bulk to our Ontario warehouse, clearing customs just once. We store the inventory locally. When Canadian customers place orders, we pick, pack, and ship them using domestic Canadian couriers. This cross-border fulfillment service significantly reduces shipping costs and transit times.
Our system integrates with major eCommerce platforms like Shopify and WooCommerce. We also connect with marketplaces like Amazon, and EDI providers like CommerceHub and SPS Commerce for B2B transactions.
Our 187,000 sq. ft. warehousing facility is located in Simcoe, Ontario, providing rapid access to the Greater Toronto Area and the broader Canadian market.
Simplify Your Fulfillment in Canada
Stop worrying about logistics and focus on growing your brand. Contact our team today for a free, no-obligation consultation and quote.